Last Updated: 19.08.2026

Welcome to ProNet IT Solutions. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms govern the relationship between ProNet IT Solutions (“we,” “us,” or “our”) and clients (“you”) who use our website or engage our services, including IT Support, Network Setup, CCTV Installation, Server/AD/Backup, Network Printer Support, and VOIP/Intercom Setup.

2. Services

  • All services are provided based on the client’s requirements as discussed during consultation.
  • Service scope, timelines, and pricing will be confirmed with the client before work begins.
  • We reserve the right to refuse service if a request falls outside our area of expertise or is not technically feasible.

3. Quotes and Pricing

  • All pricing is provided on a “Contact for Quote” basis and is customized per project.
  • Quoted prices are estimates based on the information provided by the client and may be revised if the scope of work changes after inspection.
  • Payment terms will be agreed upon before work begins.

4. Client Responsibilities

  • Clients are responsible for providing accurate information about their requirements and existing systems.
  • Access to the site/premises must be arranged by the client for installation, repair, or maintenance work.
  • Any pre-existing issues with hardware, wiring, or infrastructure not caused by our team are not our responsibility, though we will inform the client if identified during the project.

5. Warranty and Support

  • Installation work is covered under a limited warranty period as agreed upon at the time of service (details provided per project).
  • Warranty does not cover damage caused by misuse, third-party interference, natural disasters, or unauthorized modifications.
  • Ongoing support and maintenance beyond the agreed scope may be subject to additional charges.

6. Limitation of Liability

  • We strive to deliver reliable and professional service; however, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • We are not responsible for data loss, business interruption, or third-party equipment failure unless directly caused by our negligence.

7. Cancellations and Rescheduling

  • Clients may reschedule or cancel a service appointment by informing us in advance.
  • Repeated cancellations or last-minute changes may affect future scheduling priority.

8. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of ProNet IT Solutions and may not be copied or reproduced without permission.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be resolved through mutual discussion or, if necessary, through the appropriate legal jurisdiction in Lahore.

11. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Email: info@pronetitsolutions.com
Phone/WhatsApp: 03316209625